Our sole aim is for you to enjoy your time in Eddie, however it is really important that you read the terms and conditions of the rental. We realise it’s the tedious bit! It is our responsibility to offer you a great vehicle, however it is your responsibility to return the vehicle in the condition it was rented to you. Please feel free to make contact with us if you require clarity on any of the points listed. We realise the technical/legal bit can come across a bit brusque that’s really not our style but it’s still done with a smile and coming from a good place.

The contract
The contract is between the hirer (over 30 years or under 75 years at the time of hiring) and eastanglia350. The hirer is responsible for the occupants in the vehicle. The contract is only binding once eastanglia350 have processed the deposit following an email confirmation from both parties accepting the rental offer.
Hirer – person(s) responsible for booking/paying for a vehicle and/or persons travelling in a vehicle.
eastanglia350 – the owner, or representative of the owner, of the vehicle booked.
Eddie - Name of the Landrover 110, registration plate VR07 MUD
Payment
A payment of 50% of the rental value will be required to secure your time in Eddie. eastanglia350 will confirm your payment on receipt of payment. Payment can be made via bank transfer, credit or PayPal. The remaining 50% of the rental cost will be required 4 weeks prior to your rental period.
Security Deposit
A security deposit will need to be held on your payment card 3 days before your hire date. This sum is equal to and shall serve as the insurance excess should it be required in the case of damage. This amount is £1000 for those aged 30 and above. The standard maximum age in line with our insurance policy is 75. This is to cover any costs incurred if the vehicle is returned with damage. This could be defined below
- Scratches to the paintwork
- Dents to the panels
- Damage to the inside of the vehicle
- Cracked windscreen or surrounding glass
- Damage to the suspension, gearbox, running gear
- Damage to the tent or awning
- Loss or damage to the equipment provided for your rental
- These are just examples of an exhaustive list
On the return of the vehicle an initial check and handover between both parties will be completed. If the vehicle and equipment are returned in good condition the security deposit will be returned within 7 days. (A full detailed inspection of Eddie and the equipment will take place back at the garage.) Invoices for work or replacements will be shared with the hirer to ensure complete transparency on cost. Any cost incurred will be removed from the deposit.
Insurance
Included in the rental price is a fully comprehensive self drive hire insurance. The insurance is valid for 2 drivers stated on the rental agreement and for the period of the hire from the specified collection date and time to the specified and date and time of return. You will be liable for all cost and expenses incurred for speeding, parking fines, congestion zone charges, or any other offences committed against the Road Traffic Act or other traffic regulations, and you agree to indemnify the company from any liability. The insurance policy covers UK only. eastanglia350 requests that you take full responsibility for the vehicle, ensuring the security, all parts and accessories are not damaged during the rental period. The vehicle has trackers and other equipment to ensure it remains in the UK and any misuse or abuse of the vehicle will be charged to the hirer.
All drivers must be between and 75 years and have held a full drivers’ licence for a minimum of 2 years. All drivers must be present at the time of collection. In the case of a UK card licence, in addition to presenting the card, all drivers must also supply a licence “check code” obtained through the Government “View Driving license” website at www.viewdrivingrecord.service.gov.uk
An admin fee of £100 for dealing with any offences committed during the hire period will be levied to the hirer.
Cancellation
If unfortunately you need to cancel your rental, please make eastanglia350 aware initially by phone and a follow up email confirming your intention to withdraw. In the event of a cancellation one of the following applies
31 days in advance : a full refund
15 days in advance : 50% refund
7 days or less : no refund and subject to any monies owed
Hire period
You have agreed to hire Eddie for the agreed rental period. If you do not return Eddie on time to the pre-agreed location it will impact the turn around time for the next customer to experience Eddie at his best. You will incur a £250 per day charge for a late return.
License and I.D requirements
All drivers must be between 30 and 75 years and have held a full drivers’ licence for a minimum of 3 years. We would ask that all drivers must be present at the time of collection. Prior to the rental we will require the following for all UK drivers: a copy of driving licence (front and back), 2 x proof of address and a DVLA check code. (Obtained through the Government “View Driving license” website at www.viewdrivingrecord.service.gov.uk ) For non-UK drivers, We require a copy of the driving licence (front and back), 3 x proof of address and a copy of a passport for each driver. Proof of address must be dated within 90 days of the hire start date, and must be one of the following below.
- Electricity (bill/statement)
- Water (bill/statement)
- Gas (bill/statement)
- Broadband/Landline
- Council tax
- Bank Statement
- Mortgage statement
- Shotgun licence
- Payslip
- Pension letters
The terms of our insurance state that drivers must meet the following criteria:
1. has not been involved in more than one motoring accident or claim within the preceding three years;
2. has not been convicted of any motoring offence or has a prosecution pending other than parking or one speeding offence with a maximum of 3 points;
3. has referred any medical condition requiring Driver and Vehicle Licensing Agency (DVLA) notification and authorisation has been granted by the DVLA;
4. has not been refused motor insurance at normal rates and terms or has not been declined insurance or had any insurance policy cancelled by an Insurer.
  Failure to adhere to these terms may result in cancellation of your booking with no refund offered
Collecting the vehicle
We will take you around the whole vehicle ensuring you are satisfied with Eddie and how he works. We will also show you how to assemble the tent and the awning and guide you through all the equipment available for your rental. At the same time you will be given a guide for each piece of equipment to ensure you take full advantage off all Eddie can offer. We do not allow smoking in the vehicle at any time.
Returning the vehicle
All we ask is to return the vehicle on the agreed date and time in the condition you received it. Some mud and dirt will be expected it suits Eddie, however if there is excessive cleaning required inside or outside a charge of £25 per hour will be charged and removed from your deposit.
Fuel & Healthcheck
On arrival Eddie will have a full tank of Diesel. All we ask is you return Eddie with a full tank of diesel for the next customer. Eddie is a loved vehicle and as such he would appreciate a check over daily to ensure there are no faults in tyre pressure, lights, oil and water in the washer jets. He will endeavour to give you a maintenance free rental ensuring you really don’t want to say goodbye to him during the handover at the end of your rental period. We would appreciate you do not tow a trailer or use the vehicle as a recovery vehicle. Whilst we understand Eddie is more than capable, the insurance will not cover this type of use.
Dogs
Please make us aware prior to the rental if you are intending to bring your dog(s). We do not charge extra and allow a maximum of 2 dogs. We want your four legged family member(s) to enjoy their trip as much as yourselves. Please bring your dogs own bedding / chews to ensure they remain familiar with their surroundings. Eddie has high quality seat covers to protect his seats, however any chewing or excessive scratching attributed to your dog is not covered under insurance and will be charged directly back to you. Dogs are not allowed in the tent at anytime. If found that you have contravened this request a cost to clean the tent will be applied. Dogs must be suitably restrained in adherance with the Highway Code, we supply a seatbelt restraint however we recommend using your own if you already have one available. Failure to restrain a dog while travelling can result in a fine of up to £5000 and will invalidate the insurance.
Security of the vehicle
Whilst we try to ensure Eddie remains in the location you left him, we need your support in ensuring you lock the vehicle at all times when not attended. Please remove the keys from the ignition and never leave the vehicle running unattended. We do have a tracker installed to ensure the vehicle is driven carefully by yourselves and more importantly if the vehicle is removed without your authorisation. The vehicle is equipped with a detachable steering wheel and lock. We will take you through this during the handover, Sadly Eddie is appealing to many people. We wish him to remain in our family and not someone else’s.
In the event of an accident
We hope this never happens, however we have supplied Eddie with all emergency contact numbers. In the event if there is an accident please notify the police, ourselves and the insurance company. Where possible please take photos of the incident. The priority is your safety and your occupants. In the event of an accident, an obligation for full cooperation would be mandatory.
Breakdown policy
In the event of a breakdown, we do have RAC cover to get you up and running again. In the unlikely event Eddie requires a more detailed repair, we will make you aware. Our responsibility is limited to refunding the daily rental rate or portion thereof covering the period from when the fault was initially notified to us until a repair has been completed.
Using the vehicle off road
Off roading in England is strictly prohibited. As a result, vehicles are not to be driven off road without prior permission of the land owner and under supervision. The Road Traffic Act 1988 states that you can only drive a vehicle off-road – away from a public road – for the purpose of parking and within 15 yards of a public road. Any recovery costs or damage to the vehicle caused from flouting this clause will be wholly the responsibility of the hirer, and the full security deposit will be forfeited.
Feedback
If you feel we could improve our service in any way, please give do speak with us giving us the opportunity to learn from your experiences. It is paramount to us that we develop and improve the experience wherever we can. We want you to be advocates of our dream and we also hope you will be a returning customer and spread the word.

Terms

&

Conditions